Dunlop Warranty brings a mobile-first approach to tire warranty claims, letting distributors and retailers submit, manage, and track claims from a phone or tablet. The app replaces paper forms with a guided workflow that captures distributor details, claim specifics, and tire data, while allowing required photos to be attached directly to each case. Users will appreciate faster processing, fewer mailing delays, and direct access to the Quality Assurance team via in-app chat. Whether in the shop or on the road, Dunlop Warranty helps reduce errors and speeds up approvals so warranty work stays organized and transparent.
⭐ Fast claim submission in three simple steps: Distributor Details, Claim Information, and Tire Information for rapid intake.
⭐ Guided digital documentation: use your camera to capture and upload Full Tread, Full Sidewall, Full DOT, and Return Reason photos directly to the claim in Dunlop Warranty.
⭐ Real-time status tracking so you can see Pending Review, Pending Shipment, Approved and other states at a glance.
⭐ Search and filter tools to locate claims quickly using Customer Reference numbers or Claim IDs.
⭐ Live expert support with an in-app chat that connects you to the Quality Assurance team for questions about non-photo claims or technical details.
⭐ Secure account management to add users, manage profiles, and update organization security settings from your device.
✅ Reduces paperwork and mailing delays by digitizing the entire warranty submission workflow.
✅ Speeds up claim processing and helps minimize errors through guided fields and required photo uploads.
✅ Centralizes QA communication and makes it easy to get fast clarification via live chat within Dunlop Warranty.
✅ Mobile convenience lets staff file and monitor claims while on the shop floor or in the field.
❎ Requires a reliable internet connection and a device with a working camera to submit complete claims.
❎ Image quality and completeness of uploaded photos can affect claim outcomes, so care is needed when capturing warranty pictures.
❎ Designed for distributors and retailers, so it may not be suitable for individual consumers or other business types.
