Agility is a mobile workforce tool that helps teams streamline workflows, reduce response and completion times, and cut the administration that builds up around service and maintenance tasks. Designed for technicians and managers who need to act quickly, Agility lets users receive, accept, suspend and complete jobs on the move, capture fault codes and completion notes, and get push notifications about new work or status changes, so issues are resolved faster and audit trails remain intact. Note: Agility requires a connection to an Agility9 system.
⭐ Quick and easy to navigate interface for field users.
⭐ Accept, suspend and complete work on the move with Agility.
⭐ Capture fault codes to identify common issues quickly.
⭐ Raise a new job directly from the device when problems are found.
⭐ Push notifications advise of new work and status changes in real time.
⭐ Capture completion comments for future reference and traceability.
✅ Reduce administration and shorten response times across your team.
✅ Improve work completion times and retain previous completion comments for reference.
✅ Identify true costs by tracking the exact time taken on tasks.
✅ Improve communication across your team through timely updates and notifications.
✅ Reduce errors and duplication by capturing readings and information at the point of work.
✅ Provide an automatic audit trail to support accountability and compliance.
❎ Requires a connection to an Agility9 system, so it depends on that backend to operate.
❎ If you do not have a main Agility system you will need to contact SSG Insight to request a demo and enable the service.
