Stay ahead of your day with Zendesk Support, the ultimate productivity tool for agents, team leads, and managers. This fast and secure app allows you to access Zendesk wherever you go, keeping you connected with your account in real-time. With features like ticket Views, customer context search, and real-time notifications, you can prioritize tasks, stay informed, and never miss a beat. Whether you're in the office or in the field, Support for Android empowers you to manage your team, track performance, and run your business efficiently. Experience seamless customer support with Zendesk - download the app today and take your productivity to the next level!
Real-time visibility of your account in the palm of your hand
With Support for Android, you can stay on top of your account no matter where you are. Get a snapshot of your ticket views, search for customer context, continue conversations, and receive real-time notifications for critical updates. This app provides the ultimate convenience for agents, team leads, and managers on-the-go.
Seamless communication and collaboration
Easily add the right people to conversations with @mentions, create new tickets, update assignees and CCs, and more while on the move. Stay connected with your team and customers, ensuring seamless communication and collaboration at all times.
Enhanced customer insights while mobile
View detailed customer profiles with tags, organizations, notes, requests, and more. Gain better insights into your customers even when you're out of the office, allowing you to provide personalized and efficient support on the go.
Complete business management on-the-go
Whether you work in the field or manage a team, Support for Android enables you to run your business smoothly while on the move. Upload attachments, track team performance, and keep your operations running efficiently from the palm of your hand.
Set up personalized notifications
Customize your notification settings to receive real-time updates on customer activity and ticket changes. Configure notifications based on group, day, and time to stay informed and responsive to critical updates.
Utilize customer profiles for better insights
Take advantage of the comprehensive customer profiles available in the app to understand your customers better. Use tags, notes, and organizations to tailor your support approach and enhance customer satisfaction.
Collaborate effectively with your team
Make use of @mentions, ticket updates, and collaboration features to streamline communication with your team. Keep everyone in the loop and ensure that tasks are assigned and completed efficiently.
Zendesk Support is the essential tool for agents, team leads, and managers who need to manage customer support operations on-the-go. With its real-time visibility, seamless communication features, enhanced customer insights, and complete business management capabilities, this app offers unmatched convenience and efficiency for busy professionals. Stay connected, informed, and in control of your customer support tasks with Support for Android. Download the app now and revolutionize your support operations anytime, anywhere.
